Who Counts as a Customer?
Decision Accounting

Who Counts as a Customer?

core
Core Claim

The 25% threshold creates a structurally hollow equilibrium

Under the Missing System Theorem, the bilateral game between regulators and institutions excludes system welfare. The threshold produces a Hollow Win: institutions pass exams, regulators report coverage, but criminal actors exploit the gap.

missing-system
The Missing System

The bilateral game excludes system welfare

The US CDD Rule structures a game between regulators and financial institutions that ignores the financial system's integrity. Both sides win on their own metrics, but the system degrades.

invisibility
Invisibility Theorem

Any positive threshold creates an invisible ownership class

The Beneficial Ownership Invisibility Theorem proves constructively that for any threshold T>0, criminals can structure ownership below T to avoid disclosure while maintaining effective control.

evidence
Empirical Evidence

Ownership clusters just below 25% and links to suspicious activity

Analysis of FinCEN data from 2018-2023 shows systematic clustering of ownership in the 20-24% range. These entities are 3.4 times more likely to be associated with suspicious activity reports.

welfare
Welfare Loss

The threshold costs $60 billion annually in US welfare

The authors estimate βW = 0.083 for the US AML system, meaning each dollar of banking industry revenue destroys 0.083 of system welfare through facilitated criminal activity. Total annual welfare loss: 60 billion.

danske
Case Study: Danske Bank

€200 billion non-resident portfolio exploited the threshold

Danske Bank's Estonian branch processed €200 billion from non-resident customers. Ownership was fragmented below 25% to avoid CDD scrutiny, enabling large-scale money laundering.

panama
Case Study: Panama Papers

Offshore law firms systematically used sub-threshold ownership

The Panama Papers leak showed Mossack Fonseca creating shell companies with ownership split below 25% to avoid disclosure. This allowed anonymous control while appearing compliant.

norway
Solution: Norway

Threshold-free disclosure achieves 98.7% compliance

Norway replaced thresholds with continuous, threshold-free beneficial ownership identification. Result: 98.7% compliance and a 76% reduction in law enforcement requests for ownership data.

game-change
Game Change Theorem

Threshold-free disclosure enables a Win-Win-Win outcome

The Game Change Existence Theorem shows that replacing the threshold transforms the payoff space to include system welfare. The equilibrium shifts from (1,1,0) to (1,1,1) for regulators, institutions, and the system.

proposal
Policy Proposal

Replace the 25% threshold with continuous disclosure

The authors propose eliminating the 25% threshold and requiring identification of all beneficial owners. Estimated Reform Dividend: $60 billion annually for the US, based on welfare loss recovery.